Refund policy

Returns: You may request a return within 14 days of receiving your order. Items must be unworn, in their original packaging, and in perfect condition to be eligible for a return. 

Non-Returnable Items: For hygiene and safety reasons, all earrings are final sale and cannot be returned or exchanged.

How to Start a Return: Email us at maria@mariasarajewelry.com with your order number and reason for return. Our team will guide you through the process.

Refunds: Once we receive and inspect your returned item, your refund will be issued to the original payment method within 5–7 business days. Shipping costs are non-refundable.

Exchanges: We do not offer direct exchanges. If you’d like a different item, please return your original purchase and place a new order.